Privacy Policy

This website is run and managed on behalf of the UK Cinema Association (UKCA by The Card Network (TCN). This privacy policy explains how TCN and the UKCA use any personal information we collect about you.

The UK Cinema Association (Company Number: 5144256) is a Limited Company which represents the interests of over 90 per cent of UK cinema operators by number and market share.

The Card Network is operated by This Named Company Ltd (Company No 4306571) who are specialists in the printing of card schemes.

Why do we have a privacy policy?

We want you to feel comfortable about security of your personal information when visiting the CEA Card website.

We only collect information about you when you apply for a CEA Card.

When we refer to ‘personal information’ in this policy, we mean information that identifies you as an individual, or is capable of doing so. This includes – but is not limited to – a first and last name, a home address, an email address, and/or other contact information, a photograph and details of your entitlement to a CEA Card.

When you visit our website, we collect information automatically from your computer (including your IP address, operating system and browser type) to enable us to gather information about your visits, such as browsing patterns. Information collected in this way is not linked to identifiable individuals.

What information is collected?

We collect the following information to enable us to produce, deliver and manage your CEA Card; your photograph, name, proof of eligibility, address and contact information.

We do not store customer credit card details nor do we share customer details with any 3rd parties.

If you pay online for your CEA Card, you will be securely redirected to either Braintree or PayPal. Your card details are entered on their secure PCI compliant payment pages and transferred using SSL encryption.

If you pay over the telephone our staff will process your payment through Braintree using their secure payment page. This process is completed live while you are on the telephone and calls are not recorded.

Who uses the information?

The Card Network and the UK Cinema Association uses your information to produce, deliver and manage your CEA Card.

We do not share your information with other companies.

How will we use the information about you?

We collect information about you in order to process your order, manage your account and, if you agree, to email you about products and services we think may be of interest to you.

We would like to send you information about products and services of ours and other companies in our group that may be of interest to you.

The UK Cinema Association manages a site called - Accessible Screenings UK website - national listings website where you can search for local subtitled, audio-described and autism friendly screenings, and find out about the physical accessibility features of your local cinema and how best to plan your visit.

If you don’t want to receive any additional communication from us, please contact us.

Access to your information and correction.

If you would like a copy of the personal information we hold about you, please contact us.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

You have the right to ask us to remove any information about you from our systems.

You will not be charged for this service.

How long do we hold information for and why?

We hold your name, address and contact information for 3 years to help manage any queries relating to your applications.

We hold your photograph for up to 2 years.

We hold your proof of eligibility until the card is issued or for up to 3 months if the application is on hold while eligibility is confirmed.

Email correspondence history is stored for 2 years.

How do we erase it?

Electronically held information is automatically removed from our records in-line with above time frames.

Paper records are securely shredded and destroyed.

Cookies.

Cookies are small harmless text files placed on your computer. Their presence allows us to process your online applications. We also use cookies to improve the service by understanding how people use the website through the Google Website Analytics service.

Most web browsers have cookies enabled by default. If you do not enable cookies, you can still browse the website but you may not be able to make an application or pay for an application online.

We do not store your personal information or credit card details in cookies.

Websites.

This website contains links to other websites. This privacy policy only applies to this website.

Changes to our privacy policy.

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 18 October 2018.

Contact Us.

Please contact us if you have any questions about this privacy policy.